Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to cutesyonline.shop . By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website.

1. Eligibility and Account Terms

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and current.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Products and Services

We strive to display products, descriptions, specifications, and images as accurately as possible. However:

  • Product colors may vary depending on device screens.
  • Product images are for illustrative purposes only.
  • Minor variations in design, packaging, or appearance may occur.

We do not guarantee that all product descriptions, prices, or other content are error-free.

3. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices without prior notice.
  • Correct pricing errors.
  • Cancel orders resulting from pricing inaccuracies.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Orders will only be processed after successful payment verification, except for eligible Cash on Delivery orders.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud, abuse, or unauthorized activity.
  • Request additional verification before processing an order.

If an order is canceled after payment has been received, the applicable amount will be refunded according to our Refund Policy.

5. Shipping and Delivery

We aim to process and dispatch orders promptly.

However:

  • Delivery times are estimates only.
  • Delays may occur due to courier issues, weather conditions, public holidays, operational disruptions, or circumstances beyond our control.
  • Incorrect shipping information provided by customers may result in delays or failed deliveries.

Risk of loss and ownership of products transfer to the customer upon delivery.

6. Returns and Refunds

Returns and refunds are governed by our separate Refund Policy.

Generally:

  • Return requests must be submitted within the applicable return period.
  • Products must be returned unused and in their original condition unless defective or damaged.
  • Refund eligibility may vary depending on the product category.

We reserve the right to reject return requests that do not meet our policy requirements.

7. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.
  • Violate any applicable laws or regulations.
  • Submit false or misleading information.
  • Attempt unauthorized access to systems or accounts.
  • Distribute malware, viruses, or harmful code.
  • Interfere with website functionality.
  • Copy, reproduce, or exploit website content without permission.

Violation of these provisions may result in account suspension, legal action, or both.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Product images
  • Text
  • Designs
  • Branding
  • Website layout

is the property of the store or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

9. Third-Party Services

Our website may utilize third-party providers for:

  • Payment processing
  • Shipping services
  • Analytics
  • Marketing tools
  • Customer support

Your use of third-party services may be subject to their respective terms and privacy policies.

We are not responsible for third-party services or their actions.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We shall not be liable for indirect, incidental, consequential, special, or punitive damages.
  • We shall not be responsible for loss of profits, business interruption, data loss, or other commercial damages.
  • Our total liability relating to any claim shall not exceed the amount paid by you for the relevant order.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

11. Disclaimer of Warranties

The website and products are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

  • Continuous website availability
  • Accuracy of content
  • Error-free operation
  • Product suitability for a particular purpose

To the extent permitted by law, all warranties are disclaimed.

12. Indemnification

You agree to indemnify and hold harmless the store, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, damages, expenses, or legal fees arising from:

  • Your use of the website
  • Violation of these Terms
  • Violation of any applicable law
  • Infringement of third-party rights

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

15. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective immediately upon posting on the website unless otherwise stated.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms of Service, please contact:

Website: cutesyonline.shop

Email: business43157@gmail.com

Customer Support: Available 24/7

Business Address: Sahakar nagar, Bangalore

We will make reasonable efforts to respond to inquiries in a timely manner.